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Vista System Knowledge - Frequently Asked Questions

At Vista System, we receive many questions and inquiries about the various aspects of our system. So, we've decided to share our knowledge with all of you and create an information sharing-platform to address these questions and inquiries. Please SEND US your question or suggestion
Question:
	Can you recommend a good way to paint the polycarbonate insert that is supplied with your system?
Answer:
	We recommend using a system made by Matthews Paint Co. Of course other systems are available just ask the supplier for information on painting Polycarbonate. Full Page
Question:
	How do you recommend we paint the vista extrusions to obtain custom colors?
Answer:
	We recommend to use a good undercoat and a compatible top coat such as: Mathews 74793SP Spray Bond Full Page
Question:
	Hello, I am thinking of using your system for an outlet shopping center project. Most of the signs will be mounted in covered areas, but, some of them will need to be placed outside. In particular, I am thinking of using some of your freestanding towers for directories in between the shops. Has anyone used your signs this way?
Answer:
	All of the components of Vista System are durable and can be used outdoors. The aluminum parts are protected by an anodize or powder coat finish. The plastic parts are made from ABS and the steel parts are also treated and powder coated. Full Page

Question:
	Recently ordered some frames from you for a large library project and now my customer needs an additional sign. Do you have a minimum order policy?
Answer:
	Absolutely not! Order whatever you need. We realize this type of situation can occur and choose not to have a minimum order policy. No order is too small, however, we do have a minimum shipping and handling charge. Full Page

Question:
	Before I start selling Vista System I would like to know how I am sure that you will not approach my customers directly?
Answer:
	Well there are 2 ways to answer your question. That is what we are all about; our commitment to only sell to sign professionals is solid and here to stay. So unless you consider your customers sign professionals you will never see us approach your customers. Please feel free to ask us for references from the sign trade. Full Page

Question:
	I wanted to get a better understanding of how many sizes your system offers. Is 24" the largest you offer?
Answer:
	In Vista system the part number of the extrusion will always tell you the size of it in millimeters. For example: V600 is 600 mm wide or about 24". We currently have 26 sizes ranging from 30mm to 1200mm, which usually covers what our customers need. Full Page

Question:
	Can Vista system accommodate ADA?
Answer:
	Absolutely! Vista system is a frame system and can accept any flat and flexible substrate. Most of the ADA technologies available today are compatible. Full Page

Question:
	How do I assemble a suspended Vista sign?
Answer:
	STEP BY STEP SUSPENDED SIGNS. Full Page

Question:
	On larger panels how do you keep the prints from wrinkling? How do you insure that they lay flat?
Answer:
	On the larger panels, it is a good idea to use a little heavier stock of paper. If you are using our expanded frames that are over 24" it is also possible to use a thin back panel insert and then sandwich the paper between it and the lens. Please, keep in mind that using paper outdoors is not an option we recommend to use in our frames.

Answer:
	Here is a free tool you may find useful to use. Full Page

Question:
	Can Vista systems frames support a wide range of insert thickness and types?
Answer:
	Yes, Vista System is designed to support a wide range of insert material and is defined as a frame system rather than a sign system. Full Page
Question:
	I wanted to know what is the thinkness of the extrusion how far off the wall will it stick out. I am designing a wall mounted directory using v1200 0n one and v600 on another
Answer:
	Please see attached drawings. Click here to view the drawings
Please SEND US your question or suggestion